Working with a payroll specialist, who is trained completely in providing payroll services is a cost-effective, efficient solution for many businesses. A specialist can be responsive to a business’ changing needs and in the majority of cases will actually be cheaper than an accountant. Rather than adding to the fixed costs, outsourcing payroll is about replacing an existing overhead with a more cost-effective option. By outsourcing a payroll function, it is possible to maintain control of the system, whilst saving money and focusing on key business activities.
Many businesses believe they can complete their payroll through their accountant, however, this can quickly become expensive and accountants are not trained specifically in payroll. Other businesses try to use software, which can be challenging and will soon become outdated and inefficient. There are also businesses which utilise the skills of an employee to complete payroll in-house, but this can lead to key person dependency issues.
Once a business starts to struggle with performing payroll in-house or through their accountant, most begin to look for an outsourced solution. Common reasons a business looks to outsource payroll include:
- Many businesses simply want to devote more time to their core business activities and remove key person dependency issues.
- In-house payroll always brings associated costs, through training, software and administration. For many businesses, this soon starts to cost too much.
- Payroll needs to be fully compliant with HMRC regulations. Outsourcing to a professional company guarantees complete peace of mind, as everything is compliant with current legislation and all critical company information is safeguarded.
- As businesses start to grow, they often need a payroll solution which can grow with them. A professional payroll company will provide a fully scalable service, with access to detailed management reports.
Outsourcing payroll is a significant step for all businesses, so it's important to choose the right supplier. There are a number of payroll companies across the UK, however not all will provide the professional service a business deserves. When looking for a payroll supplier look for a company which:
- Specialises specifically in providing payroll solutions.
- Can demonstrate excellent customer service through testimonials or references.
- Rather than specialising in payroll software, will provide fully-trained payroll services.
- The company should have extensive payroll experience, with a highly-trained team of employees.
- A supplier needs to be able to handle the individual complexities of your particular payroll.
- The company you work with should value your business and spend time getting to know your business’ needs.
- As your business grows, you will need a payroll provider which can offer flexibility to meet your specific requirements.
- Look for a supplier which uses the latest technology.
Once you have found a payroll company, there are a number of steps you should take to guarantee your business is making the most of their expertise. At the beginning of the transfer process, ask them to review the current processes your business follows. It is likely they will be able to suggest improvements which can be implemented as part of the service. If you are a large company with a significant number of employees, you should ask the company to implement system testing and carry out parallel runs to guarantee accuracy. Above all, a payroll service is a long-term working relationship, so look to establish close links with the team handling your payroll requirements.
Our business was founded on the basis of three key principles, reliability, value for money and service excellence. Unlike many payroll service providers, all our team are based here in the UK, so our clients will never be directed to an overseas call center. Our small, customer focused team have been working together for a long time, so businesses can rely on us to be around in the future to assist with ongoing demands. There are large payroll companies operating here in the UK, but to them, a business is just a number. Here at eSlip, we take the time to get to know the business and its unique intricacies, so that we can provide an individual payroll service.
Many of our clients are SME's with between 5 and 50 employees, but we are also passionate about working with small start-up companies, where performing payroll is starting to take up too much time. Our management team have over 60 years’ experience and to date, we have worked with over 3,000 customers.
There are a variety of common questions which companies ask us:
1) Do we register businesses for PAYE?
No, this is a process which a business needs to complete with HMRC.
2) Do we offer online payslips?
Yes, we know that most people find online payslips convenient.
3) Do we charge setup fees?
No, in the vast majority of cases there is just a monthly service fee. For larger companies with a complex payroll, a charge may be applied.
4) Is there a minimum contract period?
We are committed to providing consistently high levels of customer service. To demonstrate our confidence in our ability to assist our clients we do not require businesses to commit to a minimum contract period.
5) How can a payroll system be transferred to eSlip?
The process is very simple, simply sign our one-page quotation and send us two reports, the P11 PAYE and the P11 NIC. As we set up the system we will contact you if there is anything else we need.
6) Are there any extra charges?
No, there are no hidden charges. We charge per payslip, for postage and for BACS transfers should this be required.
7) How do you handle new employees?
The process is seamless, simply email us the details of your new employee with their start date and we will do the rest, at no extra charge.
8) How do you handle an employee leaving our company?
All you need to do is email us the employee's details and their leaving date with an address for the P45. We will then complete everything, including the online in year filing.
9) What is 'in year' filing?
Instead of sending HMRC copies of an employee’s P45, we will advise HMRC on your behalf of any P45s issued over the course of the year.
10) Where are payslips sent?
In the majority of cases, payslips are posted to our client’s main office address. However, we can also separate payslips and post them to individual offices or even to employees’ home addresses.
11) What happens if there is a last-minute change to make?
Simply call us or send an email with details of the change and we will rerun the payroll and payslips. We know that businesses needs can change quickly, so there will be no extra charge for this service.
12) What support will our business receive?
As we are based here in the UK, you can speak directly to our client support team and the person that handles your payroll.
13) What happens if we miss a deadline?
To make the process as easy as possible for our clients we supply a personalised payroll schedule in advance. This will include all the pay dates for the current tax year, so you know when to send us any details of overtime or expenses. If the information is late, we will send you a reminder for future dates, but will still make sure the payroll is run on time.
14) How safe is my financial data in line with GDPR?
All the data we hold is fully encrypted and stored on our secure servers.
15) Can I have electronic payslips?
We email our clients with a PDF copy of their payslips, in the same format as the security envelopes we post. Our clients receive the electronic payslips ahead of time, so you can make any last-minute changes.
16) Can I have extra copies of P60s?
Yes, we can supply PDF copies of all P60s marked with 'Duplicate', as required by HMRC.
If you would like to find out more information about how our team can help you, or discuss your businesses requirements, please contact us by email or call our dedicated support team on 01279 851003.